Computer Update

No exaggeration: Over FIVE hours on the phone with the Apple Product Specialist today.  We did different tests (plus a few the same). He referred it (again) to an engineer.  We thought we had a temporary fix, but it didn’t solve it!

My iphone battery actually died to the point I had to plug it in a few minutes before I could even use it plugged in.  The tech and I had several emails back and forth after that, and he sent me directions for a couple more “tests”. That five hours was on my cell phone, guess Leon will have to use the office phone more often this billing period so we don’t go over our minutes. And my arm fell asleep from holding the phone and trying to type with the other hand so long. (Go ahead, laugh!)

I did learn one new thing today,  Apple is having some kind of problem with .pdf files and the software Apple uses to open and read them, Preview. They are working on it. He even had me download Adobe for Mac and open them with that, some open, some hang up the computer.  

It seems, on my computer to revolve mostly around my encrypted .dmg files (images), which are mounted and unmounted (No, I don’t understand exactly how, just know the term.) Of course, most of the files I put in them are pdf files. Figures, doesn’t it? I try to be security conscious… and …..

What is so freaky is it is not always the same file within the folder that hangs up.  Today, of course, it decided to be different, and two files hung up most of the time… tonight, those files worked and other ones hung up…. I am so far behind on helping Leon stay caught up. I’ve been fighting this off and on for well over a month…

My personal laptop, that I have been trying to do an initial backup on for the second time, stuck at 19.22 GB for nearly 24 hours now… no error, just not moving. I started that backup Thursday at 11:00 a.m. It is now Tuesday night. I wonder if it is not all related – especially since I put my .dmg files on it while I took the other computer to the store to ‘get fixed’. Ay yi yi yi!

Apple, when they are/were working — AWESOME, but when not, may as well be a PC — except – for the most part I have had people really trying to help  - and being pleasant about it.

Maybe the engineers will have an answer next week….

Hey, but it was GORGEOUS today, crisp, middle fifties this morning, cool all day long. Hooray! And to be in the forties in the morning. Oh yeah!