08 Jul 2009 @ 9:49 

Many of us use our blog or other addresses or a favorite quote as a signature addition to our emails. I do, too. When I email a business, though, I usually remove them – until today.

I’ve added one just for emailing businesses:

Your company depends on how you react to the customer. I am your customer: you are the make it or break it point. Your choice is?

I suppose I could add: Be aware – I will blog on how I was treated as a customer.

Just a thought…. in part, tongue in cheek; in part, cause I am fighting a cold or allergies; in part, because customer service, overall, seems to be on a downturn again.

(I understand some businesses are now reacting to the comments made about them on Twitter….)

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Posted By: Marcia
Last Edit: 23 Apr 2010 @ 18:05

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